Accessing Superannuation Funds for Medical Treatment or Financial Hardship

Superannuation is often one of the largest assets Australians hold and provides significant tax advantages. However, strict rules apply to when it can be accessed. While super is most commonly accessed upon retirement, death, or disability, there are limited circumstances where early access is permitted.

When early access may be available

Early access to superannuation is generally allowed only in the following situations:

  • Financial hardship – You may qualify if you are receiving an eligible Centrelink or Department of Veterans’ Affairs (DVA) payment for a minimum period and are unable to meet immediate living expenses.
  • Compassionate grounds – This applies in specific cases, such as:
    • Preventing the foreclosure of a mortgage on your home,
    • Paying for medical treatment for a life-threatening illness or injury, or
    • Covering costs to alleviate severe chronic pain or a serious medical condition.

Applications on compassionate grounds must be made directly to the ATO and supported by relevant medical certificates or mortgage documentation. If approved, the ATO will issue instructions to your superannuation fund to release only the amount needed to cover the specified expense.

You can find more details on the ATO website about:

  • Accessing super early due to financial hardship, and
  • Accessing super early on compassionate grounds.

ATO concerns — medical and dental providers exploiting the rules

The ATO has raised concerns that some medical and dental providers are exploiting compassionate release rules, particularly by helping fund members access super for cosmetic procedures. You may have seen advertisements promoting “new smiles” or “life-changing makeovers” — but what they don’t highlight is the potentially serious financial and legal risks involved.

The ATO discusses these concerns in its article, Separating fact from fiction on accessing your super early.

Important reminders for fund members and trustees

  • Never provide another party with your myGov login details.
  • Do not authorise third parties to make super release applications on your behalf.
  • False declarations or accessing super outside approved conditions can result in substantial penalties for both individuals and SMSF trustees.

If you are considering early access to your super, always seek professional advice first to ensure compliance with the legislated conditions of release.

If you have questions or concerns, please do not hesitate to contact our office to speak to one of our team.

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Reshika Kumar

Administration Officer

With her kind, caring and approachable nature, Reshika never fails to provide a positive, welcoming experience for our clients, assisting them as they walk in our door or call our office. She understands the power of customer service and is always willing to lend a hand.

With her fun and relaxed personality, Reshika is incredibly creative, especially when it comes to finding solutions for evolving challenges, from financial matters to marketing requirements and beyond. Holding a Masters of Business Administration with a major in Marketing and significant experience in the banking industry, Reshika has a unique combination of skills which makes her a real asset to Fortis.

Reshika is motivated to reach new heights, take risks and develop her career by working alongside Bernadette, our Client Administration Manager, and having the opportunity to learn new things such as new platforms and procedures.

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